Getting help
We're a small team and we read every message. Here's the fastest way to reach us.
For anything — questions, bug reports, billing — email team@lumisos.ai. We typically reply within a few hours during business days.
Reporting a technical issue
To help us reproduce the issue quickly, include:
- What you were trying to do
- What you expected to happen
- What actually happened (screenshots / a short screen recording help a lot)
- The URL of the page where it happened
Feature requests
Same address. Tell us what problem you're trying to solve — that helps us design the right solution, not just the one you asked for.
Community
A community space for Lumis OS teams is coming soon. We'll announce it by email when it's live.